Classification Intro # 2

                             For all of you out there who work day in and day out to take care of people at thier worst times this is for you.First there's the patient you can hear from the ambulance screaming about the shirt the paramedics cut off to save him from being killed by a wood chipper.That's when you think to yourself,self, remember you're compassionate and you care.Then there's the seventy year old man that's having a massive heart attack,vomiting blood,sweating and saying,"I'm okay."And finnally ther's the worst of them all.The one you ask over and over,"Is there anything more we can do for you?" "Would you like anything else?"And thier response is always the same."Oh no dear the care has been wonderful top notch.Thank you so much."Be aware of this one.This one in little more than a week is going to write the most awful letter straight to the CEO filled with complaints they never had while in your care and flat out lies about how you spoke to them.They will have complaints all the way from food service to pain management.